What's the procedure when the product is received damaged?

Photograph the damage and forward these images to info@artify.amsterdam. A complete refund is available, or a replacement product will be sent if your item arrives damaged. Replacement dispatches occur the following day, with updated shipping details sent immediately to the same email.

What if I desire to return my undamaged product?

Certainly, for return guidance contact info@artify.amsterdam.

What are the subsequent steps for returning an item?

For a refund request, email info@artify.amsterdam. Instructions for processing your return will be provided.

What's the timeframe for receiving a refund or replacement?

We dispatch replacement items or process refunds within 24 hours post-return approval.

What's the time limit for returns?

You have a 14-day window for product returns.

Who will pay for the return of the product?

Return shipping costs are the responsibility of the customer.

Address for Returns:

To return a product, please request the address via info@artify.amsterdam."